Team Leader

Date: 14-Jan-2022

Location: Belconnen, AU

Company: IRT Group

Team Leader – IRT Home Care
: Fulltime, 38 hours per week
Location: IRT Home Care, ACT
Applications Close: Sunday, 30 January 2022


At IRT, we have been caring for older Australian’s for 50 years, providing aged care, home care and lifestyle solutions to almost 8000 customers in NSW, the ACT and Queensland. We believe in creating a better world for all older Australians.  We’re the aged care experts you can trust, understanding what it takes to provide professional care with a personal touch.  
A unique opportunity exists for a motivated and experienced Team Leader to contribute to the ongoing success of the Home Care team in the Belconnen area, ACT. 

About the role:

  • Lead, coach and mentor the team in the delivery and execution of IRT Home Care services
  • Manage the availability, skill and performance of care workers to support effective rostering outcomes Work with IT systems  to maintain accurate records and processing of time and attendance
  • Monitor all relevant touch points in the customer journey to ensure staff are focused on the target customer experience
  • Ensure appropriate and efficient use of employee resources whilst managing the resourcing model that forecasts supply and demand


To be successful you will have: 

  • Tertiary qualifications (post-secondary) e.g. Certificate IV in relevant industry, Aged Care or Disability (Desirable)
  • Diploma or higher qualification in Management and Leadership or working towards
  • Proven experience and achievements in leading and managing a team
  • Demonstrated analytical and problem solving skills to accelerate results and build sustainable capability in operations and the ability to apply these skills in people management.
  • Proven verbal and written communication skills including experience in writing reports and correspondence
  • Demonstrated experience working in a multi-disciplinary team and effective stakeholder liaison skills
  • Demonstrated ability to work collaboratively as a member of a team and to work self-directed in line with operational priorities
  • Well-developed organisational skills with the ability to prioritise work with limited direction


Why work with IRT?

  • IT equipment provided for this role
  • Salary Packaging to boost your take home pay
  • Career pathways and accredited training sponsorship through our RTO the IRT Academy
  • My Rewards program with access to a range of discounts on a number of products and services
  • Peer-to-Peer recognition program
  • Additional day Birthday Leave
  • Free Employee Assistance program (EAP)
  • Wellbeing program including discounted Gym memberships and Health Insurance!


To view a complete position description please CLICK HERE


Contact: Lisa Scarlett 
Phone: 0417 730  826

IRT Group recruits and fill vacancies directly. However when we do need to engage with agencies, IRT operates within a preferred suppliers list. Only agencies who have been briefed on a vacancy will be asked to submit information in relation to interested candidates. 

All CVs must be directed to their contact within the resourcing team provided by their People and Culture contact.  We are unable to accept unsolicited candidates CVs.


All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment, confirmation of flu vaccination and a National Criminal History Check