Administration Employee - IRT Culburra

About IRT

 

Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.


We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.


IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees.  We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.

 

About the Role

 

IRT Culburra is seeking an Administration Employee to join our team on a permanent part-time basis, 18 hours per week (Wednesday, Thursdays and Fridays, 9:00am – 3:30pm)

 

As our Administrator, you will provide high-quality administrative support through an interactive, flexible, and proactive approach. You’ll play a key role in fostering a vibrant and dynamic community by anticipating the needs of residents and supporting the local leadership team.

 

Key responsibilities include but not limited to:

 

  • Answering phone calls and responding to inquiries
  • Booking appointments
  • Performing data entry and general administrative tasks
  • Providing information to residents, families, visitors, contractors, and staff about IRT services
     

You will be a positive representative of IRT at all times, helping to create a welcoming and supportive environment.

To Be Successful You Will Have

 

  • Demonstrated experience in an administration/customer service role
  • High level customer service experience and skills
  • High level  communication (written and verbal) and interpersonal skills
  • Demonstrated willingness to work as part of a team
  • The ability to multitask, plan and prioritise work to meet deadlines
  • Proven attention to detail and accuracy
  • Demonstrated problem solving ability and coordination skills
  • An ability to interpret and apply policies and procedures
  • Demonstrate a proficiency using tablets, smart phone technology and computer systems including Microsoft Outlook, Word, Excel and organisational systems
  • Current driver’s licence

 

Benefits for You

 

  • Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packaging
  • Flexible working conditions
  • Birthday leave - relax and take a day off on us!
  • Professional and career development opportunities
  • Multiple career pathways
  • Discounted gym memberships
  • Free counselling via Employee Assistance Program (EAP) and staff wellness program

 

How to Apply

 

If this sounds like the right fit, click “Apply Now”, complete your details and submit. You can also apply via our Careers page.

 

For questions, contact Recruitment@irt.org.au.

 

Please note: we can’t accept applications or resumes by email—apply through SEEK or our Careers page.

 

Successful applicants will complete pre-employment checks, including references, a functional assessment, and a National Criminal History Check.